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Services
Answering Service
A telephone answering service is a liberating experience. You are free to focus on your business while maintaining an open line of communication with your customers. Often, an answering service is the difference that makes your customers prefer you over your competition.
Dispatch Service
Staffing a dispatcher 24 hours a day is expensive. There are many additional costs associated with retaining full time staff and they add up fast. When Voyager Call Center dispatches your calls you only pay for the time we spend supporting you and your customers.
Order Entry
Frequently the order process is the first interaction you have with a customer. That makes it a particularly important time to provide them with a positive experience. We’ll spend the time necessary to add that personal touch and keep your customers coming back.
Lead Capture
We are dedicated to helping you get every penny out of your marketing dollar. We do this by helping you capture every call that your marketing campaign has generated and getting that information to you fast and in a way that’s most convenient for you.
Virtual Receptionist
Hiring a full time receptionist is expensive. With Voyager Call Center we’re here 24 hours a day and we only charge you for the time our operators are working for your business. We can forward the information from each call to you so you can decide the urgency and return the call when it is convenient for you.
Order Entry
Frequently the order process is the first interaction you have with a customer. That makes it a particularly important time to provide them with a positive experience. We’ll spend the time necessary to add that personal touch and keep your customers coming back.
Every call you get is a vital link between you and your customers. A missed call might impact your bottom line. Let your customers know how much you value their business.